Terms of Use

Last updated: October 2026

Version: 2026-10-v2

1. Acceptance of the terms

The service is intended for people aged 18 or over. By creating an account, you confirm that you are at least 18 and accept these terms of service. If you do not accept them, you must not use Freshrecap. These terms form a contract between you and the service publisher, whose identity appears in the legal notice.

2. Description of the service

Freshrecap is a service for summarising and listening to content: it turns content you provide or designate (pasted text, document, audio file, web page, video) into a written summary and an audio version. Summaries and synthetic voices are generated by artificial intelligence systems and are labelled as such in the interface. Freshrecap is a comprehension aid: it replaces neither the source content nor professional, legal, medical or financial advice.

3. Rules of use

You agree to:

  • Use the service only for lawful purposes and not infringe the rights of third parties
  • Not attempt to circumvent the service's technical limits, quotas or security measures
  • Not share your login credentials or transfer your account
  • Not reverse-engineer the service
  • Process only content you are authorised to use, and respect copyright, related rights and the terms of service of source platforms

4. Service limits

Summaries and transcripts are produced automatically and may contain inaccuracies, omissions or misinterpretations. Verify any important information at the source before relying on it. Freshrecap does not guarantee the accuracy or completeness of generated content and is not liable for how you use it. You must not present generated content as an authentic or official document, or as originating from a third party. The service may be temporarily unavailable for maintenance.

Third-party content and protected sources

Freshrecap distinguishes two situations with different legal treatment.

1. You supply the content. When you paste text, upload a document, or designate a recording you authored, the summary is yours: you may keep it, share it, and export it as audio.

2. You designate an online source (web page, video). In that case the service extracts the available text — page text, or existing subtitles and metadata for a video. Freshrecap does not download videos, does not extract their audio track, and does not circumvent access restrictions. These summaries cover a protected work: they remain strictly private within your account, public sharing and audio export are disabled for them, and they are not indexed.

In both cases you remain solely responsible for the content you designate: you must hold a right, a licence, or a legal exception permitting its use, and comply with the terms of the platform concerned. A summary must never be presented as a substitute for the work, redistributed as the author's work, or resold.

Source text sent to the service is deleted automatically after generation, within 72 hours. Only the summary, its chapters, its key points, and any audio you requested are retained.

Content you supply

When you upload or paste content you created, you retain all rights to it. Summaries produced from your own content belong to you and may be shared, exported, and reused freely. Freshrecap claims no ownership over that content and makes no use of it beyond providing the service you request.

Reporting and removal of content

If you hold rights in content processed by Freshrecap and believe it infringes your rights, you may request its removal by writing to contact@freshrecap.com, or through the site's reporting page, stating the address of the summary concerned, the work at issue, and your capacity.

Technical removal is immediate: the public link stops working, the associated audio is deleted, and the source text is erased. We reply within 48 hours. A removal request does not need to establish that the content was produced by a user for the service to act upon receipt.

This procedure does not replace the legal remedies available to the rights holder, who remains free to bring the matter before the competent court.

Professional use

When you use Freshrecap professionally to process documents your organisation holds the rights to, you act as data controller and you warrant to Freshrecap that the content entrusted to it is lawful. Freshrecap then acts as processor within the meaning of Article 28 GDPR and processes that content only on your instructions. A data processing agreement (DPA) can be concluded on request at contact@freshrecap.com.

That capacity does not relieve you of respecting third-party rights: the warranty covers only content you actually hold rights to.

Subscription, prices and right of withdrawal

Prices are shown in euros, inclusive of all taxes. The subscription is offered monthly or annually; it renews automatically for periods of the same length unless cancelled before the renewal date. Payment is processed by our payment provider; Freshrecap does not store complete banking details. You may cancel at any time from your account, in a single action, without giving reasons and without additional charge; cancellation takes effect at the end of the current period, at which point access ends. In accordance with Articles L221-18 et seq. of the French Consumer Code, you have a fourteen-day right of withdrawal from the date of subscription. However, by requesting immediate access to the digital service, you acknowledge that this right can no longer be exercised once the service has been fully performed; if you withdraw before the end of the period, amounts paid are refunded pro rata for the unused period. Any commercial benefit attached to the annual plan is not an entry fee: it is not retained in the event of withdrawal within the fourteen days.

Optional dataset contribution

Contributing future generated summaries and MP3s to the private dataset relies on an explicit, optional and revocable agreement, distinct from normal service use. A change of purpose, data category or partner invalidates the old agreement and requires a new decision.

6. Liability

Freshrecap is fully liable under statutory guarantees and its legal obligations. Our liability cannot be excluded in the event of wilful misconduct, gross negligence, personal injury or breach of personal data obligations. Subject to these limits, our liability is limited to direct and foreseeable damage and, for a paid service, to the amount actually paid over the last twelve months. We are not liable for indirect damage, loss of business or interruptions resulting from force majeure or a third party.

7. Termination

We may suspend or terminate your account in the event of a serious or repeated breach of these terms, in particular unlawful use or infringement of third-party rights. You may delete your account at any time from your account; deletion is permanent and results in the erasure of associated data under the conditions described in the privacy policy and the retention page.

8. Contact

For any question about these terms, write to us at contact@freshrecap.com.

9. Intellectual property

The elements of the service (interface, texts, code, trademarks, visual identity) belong to the publisher or its partners. You retain ownership of the content you provide. The summary and audio generated from your own content may be used freely for your personal or professional purposes. Where the source content belongs to a third party, that freedom does not apply: the result remains subject to the rights of the author of the source content and may not be rebroadcast or commercially exploited without their authorisation.

10. Changes to the terms

We may change these terms as the service or the law evolves. The terms in force are those published on this page. Continued use after a change constitutes acceptance of the new terms.

11. Governing law and disputes

These terms are governed by French law. In the event of a dispute, and before any legal action, you may use the consumer mediator free of charge, whose contact details appear in the legal notice. Failing an amicable resolution, the dispute will be brought before the competent courts; as a consumer, you may bring proceedings before the court of your domicile, without prejudice to applicable rules of public policy.

12. Availability and maintenance

We endeavour to keep the service continuously available. Planned interruptions may occur for maintenance; they are kept to a minimum and you are informed of major interruptions.